Most organisations deliver IT services as an important and fundamental part of the business. The key challenge for GINFORM is to make sure IT services and systems are delivered reliably and efficiently.
Typically, our standard IT infrastructure consists of the following components:
- Hardware : Servers, computers, data centers, switches, hubs and routers, etc.
- Software : ERP (Enterprise resource planning), customer relationship management (CRM), productivity applications and more. . .
- Network : Network enablement, Internet connectivity, firewall and security.
- Meatware : Users, such as network administrators (NA), developers, designers and generic end users with access to any IT appliance or service are also part of GINFORM’s IT infrastructure, specifically with the advent of user-centric IT service development.