# GINFORM

> GINFORM is a hospitality technology and IT company based in Lomé, Togo, operating across West Africa since 2006. It helps hotels, residences, and resorts sell rooms online, manage distribution, and grow direct bookings through Hotel Link — its hotel digital management platform — alongside dedicated IT services. The site is available in English and French; English URLs use `/en/`, French URLs use `/fr/`.

## Who GINFORM helps
- Independent and boutique hotels
- Mid-scale hotels and residences
- Resorts with multiple room types and seasonal demand

## What GINFORM offers
- Hotel Digital Management: end-to-end OTA setup, channel management, hotel websites, yield/revenue management, and continuous support
- Hotel Link Tools: the digital distribution platform behind direct bookings, OTA listings, and rate management
- IT services: network, internet, and business IT support for hospitality properties
- Accommodation at Hotel Petit Brussel (bookable directly through the site)

## Key pages
- [Home](https://www.ginform.com/en/)
- [About](https://www.ginform.com/en/about)
- [Hotel Digital Management](https://www.ginform.com/en/services/management)
- [IT Services](https://www.ginform.com/en/services/it)
- [Hotel Link Tools](https://www.ginform.com/en/hotel-link-tools)
- [FAQ](https://www.ginform.com/en/faq)
- [Blog](https://www.ginform.com/en/blog)
- [Contact](https://www.ginform.com/en/contact)

## Blog
- [Why West African Hotels Struggle With Online Visibility — And How to Fix It](https://www.ginform.com/en/blog/why-west-african-hotels-struggle-with-online-visibility)
- [Why Two Hotels on the Same Street Get Completely Different Results Online](https://www.ginform.com/en/blog/why-two-hotels-same-street-different-results)
- [How to Reduce OTA Commissions Without Losing Bookings](https://www.ginform.com/en/blog/how-to-reduce-ota-commissions-without-losing-bookings)
- [What Your Hotel's Reviews Are Actually Telling You — And How to Use Them](https://www.ginform.com/en/blog/what-hotel-reviews-are-actually-telling-you)
- [What Corporate Travel Bookers Actually Look For — Why Most West African Hotels Miss It](https://www.ginform.com/en/blog/what-corporate-travel-bookers-want-west-africa)
- [Why the Rainy Season Doesn't Have to Mean Empty Rooms](https://www.ginform.com/en/blog/rainy-season-hotel-occupancy-west-africa)
- [The Future of Hospitality Technology in West Africa](https://www.ginform.com/en/blog/future-of-hospitality-technology-west-africa)

## Company details
- Founded: 2006
- Headquarters: Lomé, Togo
- Countries served: Togo (TG), Ghana (GH), Benin (BJ), Côte d'Ivoire (CI), Nigeria (NG)
- Email: support@ginform.com
- Phone: +228 93 45 81 18 (Togo), +233 20 413 9882 / +233 20 386 8188 (Ghana), +229 01 66 94 99 31 (Benin), +1 301 328 3089 (US)
- LinkedIn: https://www.linkedin.com/company/ginform
- Facebook: https://www.facebook.com/ginform
- X / Twitter: https://www.x.com/ginform

## Optional
Full site context is available in [llms-full.txt](https://www.ginform.com/llms-full.txt)